Volunteer managers, the bridge between volunteers and the social service agency
Volunteers play an important role in enhancing manpower capabilities within social service agencies (SSAs), enabling them to address manpower challenges and serve more service users. By leveraging on the strengths of volunteers, SSAs are able to achieve greater outcomes in operations and service delivery.
Volunteer managers play a crucial role in managing these volunteers and ensure a sustainable partnership to meet the strategic goals of the organisation.
Let’s hear from our volunteer managers to find out more about their work!
Loh Hui Han is a Volunteer Manager from Loving Heart Multi-Service Centre who helps shape the community and empowers others to do the same. He was previously working in the public sector and was inspired to join the social service sector while working with the community, where he met many passionate volunteers and care workers who shared stories with him about serving those who require support within the communities.
He finds his current Volunteer Manager role deeply rewarding, as his day to day involves working with volunteers and equipping them with skills and knowledge to meet community needs. Hui Han enjoys the role as he gets to meet and learn from volunteers from all walks of life, and see others discovering the intrinsic joy of volunteering.
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Victor Poh works as the Head of Volunteer Management at TOUCH Community Services. Victor interacts with people from all walks of life through various volunteer activities. He shared that his work has been enriching, learning from other volunteers who shared feedback about different approaches and perspectives to problem solving.
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Find out more about volunteer management, visit https://go.gov.sg/ncssvolunteerresourcehub!