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The use of systems and processes in volunteer management are important elements to improve productivity and ensure volunteers are engaged meaningfully. Core stakeholders of a Volunteer Management System (VMS) agree that VMS is necessary for effective and efficient volunteer management. However, many face difficulties in identifying their needs and requirements for a suitable VMS. Hence, the Volunteer Management System – Selection and Implementation Roadmap (VMS-SIR) aims to guide Social Service Agencies (SSAs) through the process of selecting and implementing a suitable VMS.
The Roadmap highlights the importance of volunteers, describes the volunteer management process through NCSS’s Volunteer Management Framework, explains the need to go digital and how a VMS can benefit them. A step-by-step guide of the key activities during the search, selection and implementation of a VMS is also included. The VMS-SIR is to be used in conjunction with the Self-Assessment Tool.
