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Social Service Connect 2024

17 July 2024

Themed “Fostering Connections with Next Generation Leaders”, the NCSS Social Service Connect 2024 gathered participants from over 200 member agencies to build connections and co-create an impactful social service ecosystem for future generations.

Social service connect 2024 event's banner, with title, date and venue info.

Event highlights

Ms Anita Fam (President, NCSS) and Ms Tan Li San (CEO, NCSS) shared updates on key highlights for NCSS in the past years and the road ahead. NCSS will be enhancing our role beyond membership and transitioning into a Sector Developer for the social service sector. This shift will enable us to adopt a broader ecosystem lens to better meet the changing needs of our service users.

As a sector developer, our journey entails:

  • Forging closer partnerships with key stakeholders to improve service delivery and resource allocation;

  • Enhancing capabilities of Social Service Agencies (SSAs); and

  • Nurturing a strong ecosystem supported by sustainable philanthropy.

In line with our evolving role, we are excited to unveil our refreshed brand and identity as we embark on this new journey.

For a recap of the key messages shared, please download the presentation slides: Welcome Address from Ms Tan Li San (CEO, NCSS) [PDF, 2.1 MB] and Sharing from Ms Anita Fam (President, NCSS) [PDF, 3.8 MB].

We are also delighted to have our distinguished guest, Mr Richard Eu (Chairman, Eu Yan Sang International Ltd.) share his reflections on his personal leadership philosophy and the importance of proper succession planning.

The Fireside Chat panel discussion, featuring Professor Anil Gaba (ORPAR Chaired Professor of Risk Management and Professor of Decision Sciences, INSEAD), Mr Nassar Zain (President, 4PM), Ms Rachel Ooi (Board Member, HCSA Community Services), and facilitated by Mr Terence Quek (CEO, Singapore Institute of Directors), explored the pivotal role of cognitive diversity on Boards. Their expertise and practical strategies provided deep insights into developing a fit-for-purpose board.

Check out these resources for building fit-for-purpose Boards:

  1. Organisation Diagnostic Tool: OHFSS

  2. Board Diagnostic Tool: Board Leadership Study

  3. NCSS Board Match Listing (For SSAs)

  4. NCSS Board Match (For Individuals)

  5. Board Training Programme: SGOOD

  6. Grant for Boards: Charities Capability Fund (CCF)

  7. Succession and Appointment Practices: Board Appointment Guide

The event concluded on a high note with a performance by Cat Mountain Kings, a band led by Mr Richard Eu, where participants socialised with one another over renditions of classic tunes.

Event photos

Ms Anita Fam giving a speech on stage
Ms Tan Li San giving a speech on stage
Attendees listening to speeches attentively while seated in their seats
NCSS members at the launch of NCSSS refreshed brand
Ms Anita Fam and Mr Richard Eu giving speech on stage while seated on a couch.
Fireside chat panellist giving out speeches on stage.
Fireside chat panellist giving out speeches while seated on a couch.
Band performing on stage for the event.

Annual General Meeting (AGM) 2024

The NCSS AGM was held on the same day and congratulations to all the newly elected Board members. We are excited to journey with them to create a meaningful impact in the social service sector. The announcement of our full Board for the term of 2024 to 2026 will be made by the end of July 2024.