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National Council of Social Service
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Collaboration

Collaboration is key to solving complex social issues. By working together, we can amplify our impact and deliver better outcomes.

Last updated 2 January 2025
Team collaborating and discussing work around a computer screen. NCSS about service delivery collaboration.

Overview

The collaboration spectrum

A graphical diagram showing the collaboration spectrum from turf to trust. NCSS collaboration spectrum service delivery.

Three key steps for effective collaboration today

An illustration of three questions to improve collaboration and partnerships. NCSS collaboration questions.

Collective impact

The power of collective impact: Five critical conditions

Table showing five conditions for achieving collective impact. NCSS 5 conditions of collective impact.

A practical guide to collaboration

A table showing a practical guide to collaboration steps. NCSS service delivery collaboration guide.

Tools and resources

Collaboration toolkit

Collective impact masterclass

CoLabs Toolkit

4ST Playbook on Strategic Partnerships