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Building a community of support
4 April 2025
As Singapore’s population matures, caregiving needs are evolving. Learn how support like training & respite care can create a sustainable caregiving system.
"It has been said that in one’s life, one either is a caregiver, was a caregiver or will be a caregiver”, noted Anita Fam, President of the National Council of Social Service (NCSS) in her message for the Understanding the Quality of Life of Caregivers Study.
This highlights a reality rapidly approaching Singapore: caregiving is not just a personal challenge but a societal issue. By 2030, Singapore’s population is aging swiftly with one in four Singaporeans expected to be 65 or older. This demographic change means that for many, stepping into the role of a caregiver will no longer be a distant prospect but an immediate responsibility. It will bring about changes in not just their daily lives, but also their family dynamics and the broader social fabric of the nation.

The study by NCSS was conducted to gain deeper insights into understanding the needs of caregivers from their own perspectives, with the goal of enhancing support systems. The findings were significant – one in four caregivers expressed a need for additional services, particularly in therapy.
It was also found that a small percentage of caregivers dedicate between 91 to 168 hours per week to caregiving – more than double the 43.6 hours of a typical work week in Singapore. This is akin to holding down two full-time jobs, a level of commitment that is not only physically exhausting and emotionally draining but often leaves little room for rest.
The well-being of caregivers has far-reaching impact. When caregivers experience burnout, the repercussions extend across the system. The quality of care they provide to their loved ones can suffer, sometimes leading to early institutionalisation for the care recipient and increasing the risk of harmful behaviour being directed towards them.
The issue of caregivers’ burnout extends beyond personal struggle; it also affects healthcare systems, raises societal costs and can diminish the quality of life for everyone involved.

Signs that you may require support (Graphics: AsiaOne/Deborah Tan).
As the number of caregivers continues to rise, we must ask ourselves: how can we, as a society, reframe our approach to caregiving to ensure it is sustainable for both those providing care and those receiving it?
While training in caregiving skills is important, it is equally crucial that we prioritise emotional support for caregivers. Their well-being is essential not only for their own health but for the quality and sustainability of care they provide.
To address these challenges, a range of resources exists to empower caregivers and enhance their quality of life. These resources such as counselling services, peer support networks, and respite care are vital in helping caregivers manage stress, avoid burnout, and maintain their emotional and psychological well-being. By integrating these forms of support into the caregiving experience, we can create a more holistic and sustainable system that benefits caregivers and care recipients alike.
Resources
Caregivers Alliance Limited (CAL)
Caregivers Alliance Limited (CAL) is a social service agency in Singapore that provides curated programmes and initiatives for caregivers, which are funded by Community Chest.
· Caregivers-to-Caregivers Training Programme (C2C)
The C2C training programme aims to enhance problem-solving and communication skills through experiential learning while finding support with other caregivers. The programme includes a 12-week course for caregivers of Persons with Mental Health Issues (PMHIs).
· Caregivers-for-Caregivers Support Group Programme (C4C)
The C4C programme provides a continuation of support for caregivers who have completed the 12-week C2C Training Programme. This programme fosters ongoing connections, learning, and peer support, allowing caregivers to continue their journey together beyond the initial training.
Caregiver Community Outreach Team (CREST-Caregivers)
Caregiver Community Outreach Team (CREST-Caregivers) is a community safety network that supports caregivers at risk of depression and other mental health conditions.
The programme raises awareness of caregiving challenges, identifies needs, and promotes self-care. It connects caregivers to support groups and counselling services and is fully funded by the government under the Community Mental Health Masterplan by the Agency for Integrated Care (AIC) and Ministry of Health (MOH), with no cost to participants.
JiaYou Centre
JiaYou Centre is a multi-agency collaboration funded by NCSS, serving as a one-stop hub for seniors and caregivers.
It offers integrated services designed to support the challenges of ageing and caregiving. The centre provides guidance, resources, and programmes to help build resilience and foster hope. Its offerings include support groups, training workshops, and exhibitions that promote a positive mindset, equip caregivers with essential skills, and explore alternative caregiving practices.
Strengthening Caregiver Communities Playbook
The Strengthening Caregiver Communities Playbook is a practical guide for establishing caregiver support networks, developed through a collaboration NCSS, Caregivers Alliance Limited, and the People’s Association.
It consolidates insights from the WIN Caregivers Network pilot phase and offers a step-by-step approach to building sustainable support systems and addressing caregivers' needs within communities.