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Volunteer Management Network
The Volunteer Management Network is a collaborative space for Volunteer Management Practitioners to learn, share, and connect.
Last updated 24 December 2024
On this page
Overview
Through expert-led sessions and a focus on best practices, this network empowers practitioners across the 3P Sectors to build knowledge, foster partnerships, and stay ahead of trends in social service.
Our insights
Strategic volunteer deployment: Integrating volunteers effectively within service models
(7 March 2024)
Are organisations maximising the impact of volunteers by effectively integrating them within service models? Can volunteers help to increase quality of services and extend outreach to more service users? And maybe even allow the organisation to move towards more upstream preventive work? Within service models, how can we strike a balance between what volunteers can do versus what staff can do to enhance service delivery to benefit service users better in the long run?
In this session, participants learned more about effective volunteer deployment models and how to harness potential of volunteers to increase their organisation’s manpower capacity.
Effective risk management for Volunteer Managers: Identify, assess, control & review
(17 January 2024)
Risk management for Volunteer Managers involves the process of identification and assessment of potential threats and uncertainties that could impact organisation; developing strategies & processes to prevent, control or minimise these risks or their adverse impact.
In this session, participants heard from the speakers and learned more about the principles of Risk Management and how to develop strategies to identity, assess, control, and review these risks arising from volunteer activities for their organisation.
How to conceptualise and formulate your volunteer strategy
(15 November 2023)
Developing your organisation’s volunteer strategy involves an understanding of where your organisation is at now, where it wants to be and how to get there through the power of Volunteers. Learn how to develop a volunteer strategy that will resource your organisation to secure whole-of-organisation’s outcomes to achieve greater impact.
Enhancing volunteer experience for stronger retention
(20 September 2023)
Volunteers are critical resources for non-profit organisations. They help to sustain and scale up programmes, and increase outreach efforts to individuals and families in need. It is important that organisations design a meaningful and impactful volunteer experience to engage and retain volunteers better.
Developing your volunteers for growth and progression
Keeping volunteers interested and invested in the organisation's work is a key to volunteer retention and this can be achieved through an effective and customised volunteer progression and development journey co-created with your volunteers.
This session focused on volunteers' growth and development and the importance of defining and developing the role of volunteers.
Download learning report [PDF, 991 KB] I Watch the session recording
Engaging volunteers with strategic marketing lenses
(19 January 2022)
One of the common challenges faced by Volunteer Management Practitioners today is to attract and market for more volunteers that fit their needs. To engage and retain volunteers, there is a need for organisations to have good strategic marketing lenses to communicate the requirements and seek out the right people for the volunteering roles.
Download learning report [PDF, 1 MB] I Watch the session recording
Enabling a professional approach in volunteer management
(18 October 2021)
Volunteer Management Practitioners need to tap on a diverse skillset to fulfil a myriad of important responsibilities. This session was designed to share professional development tools to help participants build skills and harness their full potential in volunteer management
A digital mindset in volunteer management
(30 August 2021)
As the world embraces a new level of digital life brought about by COVID-19, there is an increasing need to digitalise volunteer management to cater to an increasingly tech-savvy generation of volunteers and service users.
Empowering the sector to reimagine volunteerism for sustainable partnerships
(14, 20 & 27 January 2021)
Enabling our social service agencies (SSAs) through insights into more sustainable and future-ready partnerships with your volunteers, stakeholders and community for greater collective impact.
This network was organised over a series of 3 webinars:
14 January 2021: Creating collective impact with your stakeholders
20 January 2021: Harnessing strengths and growing assets within the community
27 January 2021: Strengthening volunteer development and evaluating impact for sustained partnerships
Empowering VM Practitioners in building organisational readiness and responsiveness to crisis
(17, 21 & 24 July 2020)
Deepening knowledge of volunteer management practices for the 'next normal'.
This network was organised over a series of 3 webinars:
17 July 2020: Engaging volunteers in crisis situations to continue supporting service users
21 July 2020: Reframing the communication and engagement with volunteers during a crisis
24 July 2020: Reflecting and preparing for the “next normal” in volunteer management
Collaborative partnership for common good series - volunteer leadership development
Volunteer leaders bring special skills and dedication, but this talent pool is often underused or lacking in support.
This network provided tips on how SSAs could identify, prepare and promote effective and courageous volunteer leaders.
Volunteer retention through good processes and technology
(4 September 2019)
Retaining volunteers requires conscious efforts.
This network highlighted the different elements of volunteer experience and how an agency could improve their processes through the Kaizen methodology and use of technology.
Collaborative partnership for common good series - volunteer partnerships
(27 May 2019)
Volunteers come from corporates, schools and private organisations. To effectively sustain the relationship, both partners and SSAs need to understand and appreciate the constraints and needs.
This network equipped participants with negotiation tools and frameworks for a win-win volunteer partnership that is sustainable.
A digital mindset in volunteer management
(30 August 2021)
As the world embraces a new level of digital life brought about by COVID-19, there is an increasing need to digitalise volunteer management to cater to an increasingly tech-savvy generation of volunteers and service users.
Find out more
For enquiries on the Volunteer Management Network, please write to volunteer_resource@ncss.gov.sg