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The NCSS Social Service Sector Survey on Volunteer Management seeks to provide a data-driven approach to support Social Service Agencies (SSAs) in building stronger Volunteer Management (VM) capabilities.
The results highlighted progress on VM and Volunteerism for sector since 2021, with close to 8 in 10 SSAs having a VM Framework in place, which enabled them to focus on practices and processes to better recruit, engage, and retain volunteers, in a systematic way that would enhance service delivery.
Social Service Sector Survey on Volunteer Management Infographics
