Scheduled Maintenance Notice
The NCSS website will be undergoing scheduled maintenance from 21 December to 22 December 2024. You may experience downtime during this maintenance period. We apologise for any inconvenience caused.
We’re making it easier for you to connect with us through our new NCSS Consolidated Hotline at 6210 2500.
Consultancy Subsidy is applicable only to NCSS Member SSAs. If you're uncertain whether your organisation fulfils this requirement, please refer to the 'Directory of NCSS Members' for verification.
Explore our Guides & Toolkits, including the Tech-and-GO! Consultancy Guides and Service Delivery Technology Toolkit, to facilitate technical evaluations and digital project management for your agency.
Determine Your Eligibility
Unsure if your organisation is an NCSS member? Check your NCSS membership status in the 'Directory of NCSS Members'.
Consultancy Type | NCSS Member SSAs | Non-NCSS Member Charities |
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TNG Pre-scoped Consultancy | Eligible | Not Eligible |
IT Audit Consultancy | Eligible under CCT | Eligible under CCF Consultancy Grant |
Cybersecurity Consultancy | Eligible under CCT | Eligible under CCF Consultancy Grant |
Data Protection Consultancy | Eligible under CCT | Eligible under CCF Consultancy Grant |
RPA Consultancy | Eligible | Not Eligible |
BDDC Consultancy | Eligible | Not Eligible |
IT Professional Services | Eligible | Not Eligible |
Funding
We understand that funding plays a crucial role in enabling Social Service Agencies (SSAs) to embark on their digital transformation journey. Here's a breakdown of the available funding for each consultancy type:
TNG Pre-scoped Consultancy |
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IT Audit Consultancy |
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Cyber Essentials Mark |
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Data Protection Essentials / Trusts Mark & Cyber Trust Mark |
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RPA Consultancy |
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BDDC Consultancy |
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Two Key Performance Indicators (KPIs) to Achieve:
For details on measuring the KPIs, refer to our information page.
Application
Applications are available throughout the year, with simple steps to follow:
Pre-scoped Consultancy
Capelle Consulting and ThunderQuote have been appointed by NCSS to provide pre-scoped consultancy services to support Social Service Agencies (SSAs) in their digitalisation journey. Watch the Capelle x Thunderquote introductory video and get to know them.
Consultancy Scoping Clinic
Step 1: Get Started with Consultancy
Book a consultancy scoping clinic with our expert.
They'll assess your digital needs and recommend the right consultancy package for your agency.
Step 2: Apply via OurSG Grants Portal
After the clinic, apply for consultancy services through the OurSG Grants portal.
Pre-scoped Consultancy Type | Application Closing Date* |
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| 30 April 2026 |
| 31 October 2025 |
| 31 October 2024 |
*Applicants must have already attended a clinic session before applying for the grants via OSG portal.
IT Audit and CSDP Consultancy
Step 1 & 2: Request Quotes
Begin by obtaining quotations for service providers and/or assessment bodies for the following services:
Service Type | Quote from Service Provider? | Quote from Certification/Assessment Body? |
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Cyber Essentials (CE) Mark | Y 1 quote from whitelisted service provider | Y 1 quote from appointed certification body |
Data Protection Essentials (DPE) Programme | Y 1 quote from whitelisted service provider | N |
Cyber Trust Mark (CTM) | Y
| Y 1 quote from appointed certification body |
Data Protection Trust Mark (DPTM) | Y 1 quote from appointed certification body | |
IT Audit | N |
Step 3: Apply via OurSG Grants Portal
After securing quotes, apply for the consultancy service through the OurSG Grants (OSG) portal.
RPA and BDDC Consultancy
Step 1: Contact Your Consultant
Reach out to the appointed consultants for RPA and BDDC Consultancy at Nanyang Polytechnic: | |
For RPA Mr See Toh Kok Hwee : 6550 0633 : see_toh_kok_hwee@nyp.edu.sg | For BDDC Dr Foo Yong Wee : 6550 0962 : foo_yong_wee@nyp.edu.sg |
Step 2: Apply via OurSG Grants Portal
Following your initial consultation with Singapore Polytechnic, apply for the consultancy service via the OurSG Grants (OSG) portal.
Recommended for:
Social Service Agencies (SSAs) aim to create a comprehensive digital masterplan on digital systems for the next 3-5 years, enabling them to build an organisation that's prepared for the future.
Read the DSP Fact Sheet, or watch the video on Digital Strategy Planning for a detailed overview.
Recommended for:
Social Service Agencies (SSAs) who require guidance on managing data across the data lifecycle and having a hands-on approach to using and analysing data for improving productivity and service user experience.
Read the DM Fact Sheet, or watch the video on Data Management Consultancy for a detailed overview.
Recommended for:
Social Service Agencies (SSAs) seeking to enhance their in-house capacity for managing IT projects through coaching sessions and practical implementation.
How the consultants can assist you:
The consultant will provide coaching sessions to train SSAs in at least 4 out of 7 focus areas for digital capabilities, including:
Digital Capabilities | Support SSAs to develop the Project Report which consist of the following components: | Possible Technical Skills & Competencies (TSC) based on Skills Framework for Infocomm Technology |
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1. Design Thinking |
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2. Technology and Vendor Evaluation |
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3. Project Management |
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4. Process Improvement |
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5. Change Management |
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6. Job Redesign |
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7. Business Case Development |
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Read our IPC Fact Sheet or watch the video on IT Project Coaching for a detailed overview.
Recommended for:
Social Service Agencies (SSAs) who wants to adopt Start Digital solutions, whether pre-scoped or Green Lane options. Learn more about Start Digital solutions.
Start DT (Design Thinking) Consultancy
Recommended for:
Social Service Agencies (SSAs) aiming to identify areas for improvement using a user-centred approach through design thinking.
Read our Start Consultancy Fact Sheet or watch the video on Start Consultancy for a detailed overview.
Recommended for:
Social Service Agencies (SSAs) looking to adopt Go Digital solutions (non-pre-scoped and/or large-scale integrated IT solutions).
Read our Go Consultancy Fact Sheet or watch the video on Go Consultancy for a detailed overview.
Recommended for:
Social Service Agencies (SSAs) who want to adopt Grow Digital solutions (non-pre-scoped and/or large-scale integrated service delivery technology solutions*).
Read our Grow Consultancy Fact Sheet or watch the video on Grow Consultancy for a detailed overview.
Recommended for:
Social Service Agencies (SSAs) seeking project management support for IT implementation projects.
Read our DIC Fact Sheet for a detailed overview.
Recommended for:
Social Service Agencies (SSAs) are looking to ascertain their IT systems from data tampering and loss, assess control effectiveness, and ensure compliance with applicable laws, policies, and standards.
Recommended for:
Social Service Agencies (SSAs) looking to be recognised for implementing good cyber hygiene practices to protect their operations and clients against common cyber-attacks.
Other supportable services and deliverables to complement the scope of work of Cyber Essentials: | |
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Technical Testing Services: |
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Training: |
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Technical Security Architecture Advisory: |
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Cybersecurity Health Plans: |
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Recommended for:
Social Service Agencies (SSAs) with extensive digitised operations who wish to receive a mark of distinction for implementing good cybersecurity practices.
Recommended for:
Social Service Agencies (SSAs) seeking guidance on implementing basic data protection and security practices.
Other supportable services and deliverables to complement the scope of work of Data Protection Essentials: | |
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Project Management: (including Breach Recovery Plan including Crisis Management, Communications and Business Continuity Plans) |
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Data Protection Post-Implementation Review/Data Protection (DP) Audit: |
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Data Protection Audit Report: |
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Recommended for:
Social Service Agencies (SSAs) looking to establish trust with their service users by demonstrating that a robust data protection regime has been implemented.