Tech-and-Go! Grow Digital

Overview

Grow Digital supports non-pre scoped/large-scale IT solutions that enhances the end-user’s experience and front-end staff’s service delivery.

Eligibility criteria

• Open to NCSS members and MSF-funded agencies.

• Agencies are eligible to apply for the scheme if they have completed Organisational Health Framework for Social Service assessment.

  • Register your agency's participants for the survey first.

  • Agency’s participants to complete the OHFSS Assessment.

  • Find out more info on the steps to complete the OHFSS assessment.

Key Performance Indicators

• 20% improvement in manpower productivity.

• 70% staff/client satisfaction.

• Achieve break-even within 4 years.

Learn more about measuring KPIs.

Grant quantum

Social service agencies can expect support with co-funding at up to 80% for first year and 50% for subsequent 2 years, capped at $450k per solution. Please note a digital strategy is required to validate the application needs.

How to apply

Step 1: Prepare documents for submission

• Fill in Tech-and-GO! Application form.

  • Refer to "Instructions" tab on how to fill in the form.

• Digital strategy plan.

  • Applications with a total project cost of more than $37,500 will be required to submit a Digital Strategy Plan. This will help demonstrate how digital solutions would support your organisational goals and strategic outcomes.

• Vendor proposal/quotation:

  • Complete the Vendor-endorsed cost breakdowns.

• OHFSS assessment report:

  • Agencies are required to submit an assessment report that is within one-year validity from the date of receiving the report.

Step 2: Apply via OurSG Grants (OSG) portal

Submit your application through the OurSG Grants (OSG) Portal. The estimated application assessment period is up to 18 weeks (may extend for complex/incomplete applications).

Funding disbursement

• 80% upon acceptance of Letter of Acceptance^* on OurSG Grants system.

• Final 20% upon satisfactory assessment of claim documents within 8 months after project completion.

^*Applicants must submit a new claim via OSG with the signed vendor's agreement after accepting the Letter of Acceptance for the 1st disbursement.

FAQ

Questions? Explore our comprehensive list of Frequently Asked Questions to learn more about Tech-and-Go or watch "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".